Mercure Hotel Raphael Wien Vienna
★★★★- Wallgasse 23, 1060 Vienna,
Austria - 
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About Mercure Hotel Raphael Wien
Featuring modern wellness facilities, the 4-star Mercure Hotel Raphael Wien is located in Vienna directly opposite the Raimund Theatre and just 450 metres from Westbahnhof Train Station. The hotel includes 78 rooms with courtyard and quiet street views, as well as balconies and terraces furnished for outdoor relaxation.
Situated a stone's throw from Mariahilfer Straße shopping street, this property lies only 350 metres from Gumpendorfer Straße Underground Station. Guests can reach Vienna’s city centre by underground within ten minutes. Tram lines 6 and 18 are also accessible within a short walk of around 350 metres. MuseumsQuartier is located approximately 1.9 km away, while Schönbrunn Palace sits at a distance of about 2.1 km. Vienna International Airport is reached after an 18 km journey.
Rooms come equipped with air conditioning and heating alongside cable or flat-screen satellite TVs for entertainment. Each room offers seating areas, wardrobes, work desks, safety deposit boxes including laptop-sized safes, irons with ironing boards, rollaway beds on request, sofas or sofa beds plus baby cots where needed. Kitchenette amenities include electric kettles, refrigerators, coffee machines and tea-making facilities complemented by minibars.
The hotel provides guests with free WiFi throughout all areas along with internet access points and travel adapters in rooms. Parking options include private parking garages available at additional cost as well as on-site parking spaces. Reception services operate round-the-clock offering luggage storage concierge assistance dry cleaning laundry services tour desk support plus lift access to upper floors including guest rooms.
Top Amenities
On-site parking
Round-the-clock reception
Gym
Temperature control
Smoke-free property
Pet-friendly
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Rooms: 78Check Availability
Rooms & Availability
Standard Double Room
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- Sitting area,
- Indoor heating,
- Garbage bins,
- Wooden or parquet flooring,
- Pillow without feathers,
- Garment hanging rack,
- Down-filled pillow,
- Power outlet near the bed,
- Climate control,
- Clothing storage or cupboard,
- Secure safe,
- Work desk,
- Electrical converter
- Hair drying equipment,
- Complimentary toiletries,
- Body wash,
- Restroom,
- Hair cleanser,
- Bathtub,
- Bathroom tissue,
- Ensuite bathroom
- Safety deposit box for laptops,
- Phone,
- TV with satellite channels,
- Television,
- Television with flat screen,
- AM/FM Radio
- Tea and Coffee making facilities,
- Kettle for hot water,
- Mini fridge
- Bed linens,
- Storage lockers,
- Morning wake-up call,
- Electronic key card access,
- Bath towels
- View of inner courtyard,
- Peaceful street view
- Window in room
- Modified bathtub,
- Elevator access,
- Top levels reachable by lift
- Fire alarm
- Individual air conditioning in guest rooms
- Personal concierge assistance,
- Complimentary access to the fitness center
Size: 18 m2
Bedroom 1 - Double bed
Number of guests: 2 
Privilege Double Room
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Size: 20 m2
Bedroom 1 - Double bed
Number of guests: 2
Standard Twin Room
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Size: 18 m2
Bedroom 1 - Single bed
Number of guests: 2
Studio Suite
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Size: 25 m2
Bedroom 1 - Sofa bed, Large bed (King size)
Number of guests: 4
Amenities
General
- Car park
- Animals permitted
- On-site parking
- Wireless internet access throughout the property
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Pool and wellness
- Steam room
- Gymnasium
- Physical fitness
Transport
- Parking structure
Reception services
- Round-the-clock reception
- Travel information desk
- Baggage holding area
- Personalized guest services
- Billing statement available
Cleaning services
- Clothes dry cleaning
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Elevator
- Climate control
- Hypoallergenic room
- Smoke-free property
- Climate control system
- Physical key entry
- Electronic key card entry
Safety & security
- Secure storage locker
- Fire detection alarms
- Surveillance cameras in shared spaces
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Availability of first aid kits
- Connection to healthcare professionals
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- On-site parking is offered, which includes access to a parking garage.
House Rules
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are permitted, with the possibility of an additional fee.
Important informationDuring winter months (from October to March) the A/C is switched off in all guest rooms.
Planned road construction works between April and December 2025 (announced on 10.02.2025 by authorities) may cause road closures and limit access for cars in Wallgasse during this period. Construction work may also cause noise now and then. We apologize for the inconvenience and kindly ask for your understanding!At Mercure Hotel Raphael Wien, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Mercure Hotel Raphael Wien, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Mercure Hotel Raphael Wien, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Mercure Hotel Raphael Wien, guests under 18 may only check in if accompanied by a parent or legal guardian.
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