Hotel Mercure Wien City Vienna

★★★★

Hollandstraße 3, 1020 Vienna, Austria

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Hotel Mercure Wien City

Featuring a modern ambience, the 4-star Hotel Mercure Wien City is located in Vienna just steps away from the historical city centre and the nearest underground station. This centrally situated hotel includes 124 air-conditioned rooms with views of the courtyard or city.

Sights such as St. Stephen's Cathedral and the State Opera are within walking distance, while other landmarks like the Hofburg Imperial Palace, Hundertwasser House, and Karlsntnerstraße shopping street can also be reached on foot. The U2 underground line offers direct access to Reed Messe exhibition centre, and the Austria Center is accessible via the U1 underground line.

Rooms at Hotel Mercure Wien City feature king-size beds or two separate beds with an optional extra bed. Each accommodation comes equipped with tea and coffee making facilities including an electric kettle and Nespresso machine, a minibar offering complimentary soft drinks in some rooms, flat-screen satellite TV channels, free high-speed WiFi throughout all areas, a laptop-sized safe, work desk, heating and air conditioning. Bathrooms provide walk-in showers with no step access alongside complimentary toiletries such as shampoo, conditioner, body soap plus slippers and bathrobes for added comfort.

Guests can unwind on the hotel's terrace after exploring Vienna’s attractions. Additional services include private parking available at an extra cost in a garage facility as well as daily housekeeping. The property features a 24-hour bar serving coffee and fine wines along with reception services like express check-in/check-out concierge service luggage storage elevators providing upper floor access including wheelchair-accessible units.

Top Amenities

  • Pet-friendly
  • On-site parking
  • Smoke-free rooms
  • Complimentary WiFi
  • Temperature control
  • Housekeeping services daily

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Rooms: 124

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Rooms & Availability

Privilege King Room

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Photo gallery - Privilege King Room
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Room Amenities

  • Power outlet near the bed,
  • Climate control,
  • Indoor heating,
  • Work desk,
  • Secure safe,
  • Garbage bins,
  • Carpet flooring

Bathroom

  • Bathroom tissue,
  • Footwear for indoors,
  • Restroom,
  • Hair conditioner,
  • Complimentary toiletries,
  • Hair drying equipment,
  • Hair cleanser,
  • Shower facilities,
  • Plush bathrobe,
  • Shower head cover,
  • Tooth cleaning brush,
  • Body wash,
  • Ensuite bathroom

Media & Technology

  • Phone,
  • Television with flat screen,
  • Television with cable channels,
  • AM/FM Radio,
  • TV with satellite channels,
  • Television,
  • Safety deposit box for laptops

Food & Drink

  • Mini refrigerator,
  • Bottled water,
  • Kettle for hot water,
  • Tea and Coffee making facilities,
  • Coffee maker

Services & Extras

  • Bed linens,
  • Electronic key card access,
  • Bath towels

Outdoor & View

  • View of inner courtyard

Layout

  • Window in room

Accessibility

  • Top levels reachable by lift,
  • Elevator access

Safety & security

  • Fire alarm
Size:
19 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Photo gallery - Standard Double Room - Disability Access
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Size:
19 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
19 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
24 m2
Bedroom 1:
Single bed, Extra-large double bed (Super-king size)
Number of guests:
3
Details and photos
Size:
19 m2
Bedroom 1:
Single bed
Number of guests:
1

Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Guided walking tours
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • In-room dining
  • Breakfast served in the room
  • Child-friendly buffet options
  • Wine and champagne
Transport

Transport

  • Parking structure
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Cleaning services

Cleaning services

  • Everyday cleaning service
Business facilities

Business facilities

  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Elevator
  • Climate control
  • Smoke-free property
  • Climate control system
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is provided with options for private parking and a parking garage.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Please note that there is only 1 extra bed possible per room (including children). All extra beds are subject to availability).

When booking more than 7 rooms, different policies and additional supplements may apply, if guests do not reply to special conditions the reservation might be cancelled.At Hotel Mercure Wien City, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Mercure Wien City, all special requests are subject to availability and may incur additional charges.
At Hotel Mercure Wien City, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Hotel Mercure Wien City
All reviews in one place!

Donald 09 - 2025
8/10
★★★★☆

The hotel is located in an excellent spot, very close to Vienna’s historic center and the St. Stephan area, with easy access to shopping, bus, tramway, and metro connections. The rooms are clean and tidy, featuring good air conditioning and a great shower. Housekeeping is efficient with jet service as soon as guests leave the room. Friendly and helpful staff provide attentive service at reception. The property includes its own parking garage for convenient access directly to the hotel.

ℹ) Reviews represent the subjective opinions of users, not sleephotelsvienna.com, and may differ from our assessment of Hotel Mercure Wien City

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FAQ

Is there parking at Hotel Mercure Wien City?

Yes, there is parking for guests, ensuring convenience and safety.

Are there dining options at the property?

Yes, the property offers various dining options. See the Amenities tab.

Does Hotel Mercure Wien City provide Internet access?

Yes, Internet access is provided.

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